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About Us

Mission Statement

   Dr. Michelle Novakovich is committed to helping people of all ages and all walks of life, regain confidence in their abilities to hear and communicate effectively through the use of hearing aid technology.




    HPA’s objective is to accurately assess and treat hearing related disorders. Our doctor of audiology, Michelle Novakovich, is a highly trained hearing healthcare professional who can identify, assess, and manage disorders of the auditory system. Essentially, Dr. Novakovich will provide the rehabilitation necessary to improve the quality of your hearing and quality of life.

HPA has a wide selection of the most advanced fully digital hearing instruments available today, but with the service and price that will fit every individual need.



Our History

    HPA has been serving the communities of High Point, Archdale, Sophia, Trinity, Lexington, and Thomasville since 1984. The facility offers diagnostic testing for all ages, school audiological management, hearing aid evaluation and dispensing. In addition, we offer mobile industrial hearing conservation.


Our Staff


     Dr. Michelle Novakovich has been practicing audiology since 1999. She received both her Masters and Bachelors degrees in audiology from the University of North Carolina – Greensboro, graduating summa cum laude. She obtained her doctorate of audiology from the Pennsylvania College of Optometry – School of Audiology. She is an expert in the diagnosis and treatment of hearing loss through the use of amplification technologies. She is committed to establishing a lasting relationship between her patients.


    Dr. Karen Sikes is a native of North Carolina and grew up in the foothills region.  She attended the University of North Carolina at Greensboro where she earned her undergraduate and Master’s degrees.  She began her audiology career working in private practice but while following her husband and his military career she had the opportunity to work in various settings such as school systems,  military hospitals,  a specialized center for developmentally delayed individuals, and  an adjunct professor of a local university.   In 2005 she earned her Doctorate of Audiology degree from Salus Univeriversity.   Upon her return to North Carolina she was the Director of Audiology in an Ear, Nose and Throat practice for 7 years.   As a member of the staff of High Point Audiological she enjoys balancing her time between Davidson ENT and serving patients in the in High Point office.  In addition to her Doctorate degree she holds a Certificate of Clinical Competency from the American Speech and Hearing Association and is a Fellow of the American Academy of Audiology- at both the state and national level.   She has two children, Emma and Yates and spends most of her spare time attending tennis matches, baseball games and recitals.


     Dr. Dana Koch is originally from Greensboro, received her B.S. from North Carolina State University, and earned her Doctorate of Audiology degree from James Madison University in 2007. She has worked in private practice settings as well as in several Ear, Nose, and Throat offices in the triad and in Virginia Beach. She has a strong interest in hearing aids, enjoys learning about new hearing aid technology, and in turn educating patients so that they can make well informed decisions for their hearing care. She and her husband, James, are the very proud parents of two daughters, Madeleine and Caitlyn. She enjoys traveling, playing tennis, and doing outdoor activities with her daughters.



   Melissa Palmer has been practicing audiology since 1996. She received her Bachelors and Masters degree in audiology from the University of North Carolina at Greensboro. She has many years of experience in diagnostic audiology, hearing aid fittings, and auditory processing evaluations. She also has special training in tinnitus evaluations and treatment. She has a strong commitment to helping those who suffer from various hearing disorders.  Melissa is CAOHC certified as a hearing conservationist and has experience performing hearing assessments for industry employees, as well as military soldiers who are exposed to excessive noise levels. She is also a trained educator for the Dangerous Decibels Program, and teaches school-aged children about the importance of protecting their hearing from harmful loudness levels.


    Melissa Howie grew up locally in Thomasville, NC.   Following high school she began her career as a Hospital Corpsman in the US Navy.   After serving five years in the military, providing medical care to active duty service men & women, she returned to North Carolina to obtain her Bachelor of Arts degree in human relations, from High Point University.   As part of the High Point Audiological family, Melissa strives to offer quality customer service to our patients, while performing various administrative duties in the office.  She is a certified hearing conservation technician, and provides hearing screenings for both industrial clients and military personnel as needed.  Melissa enjoys spending her free time with her husband Billy, and three children, Christian, Grey & Aubrie.


   Jessica Burleson will be managing our new Clayton office. She will likely be the voice you hear on the other end of the phone when you call. Jessica grew up in Lexington, North Carolina, and then attended Gardner-Webb University in Shelby, NC. She is the proud mother of a baby girl, Chloe. During her free time she enjoys spending time with her daughter. As a member of the HPA family,
Jessica strives to do her best to help all patients with a friendly voice on the phone, and a big smile in the office. 


    Debi Everett has been one of the Office Administrators for HPA for almost two and a half years.  She is also CAOHC certified, providing hearing screening for both private and industrial clients.  Her main objective at HPA is to provide exceptional customer service to all their patients through informative dialogue and warm understanding of their hearing concerns.  Originally from Northern VA,  Debi relocated to the Triad 15 yrs ago with her husband, Doug. She taught preschool for 7 yrs, teaching the 2 and 3 yr old classes, while having three children, Morgan, Chad, and Chase.  All of which are very involved with soccer.  Currently, she is also the Director at the indoor soccer arena in Kernersville, which her and Doug founded and co-own, Ultimate Sports Arena of Kernersville.


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